Products · Product
23andme
Raised as a usability problem by 5 people on Hacker News over 14 years (2010–2023), in 5 threads.
People raised many different problems with 23andme, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 5 complaints
- Checkbox is placed next to terms acceptance so users check it without realizing2023-10-31
- Checkout page blocked because it tries to load a Flash object2020-01-23
- Commenter couldn't find a contact page or any notice that kits are unavailable2013-12-03
- Approving each DNA sharing request takes about four clicks, which is tedious2013-10-14
- Couldn't find the sale's end time anywhere on the site2010-04-24