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The biggest usability problems on Hacker News
this year

Try iPhone · Jira · Instagram · parking

What’s this?Who made it, how it’s ranked, and where to get the data
What am I looking at?

A ranked list of the specific usability problems people keep raising in Hacker News comments, such as “rejecting cookies takes more clicks than accepting”. Each one shows how many different people raised it and links to their comments. Search any product to see its own list. Inspired by Andrej Karpathy’s HackerTube, which ranks the videos Hacker News recommends.

Whodunnit?

Adnan Khan, founder of Justusability, which helps teams see where their customers get stuck. Claude read and grouped the comments; Adnan reviews the issues on these lists by hand. Not affiliated with Hacker News or Y Combinator.

Why?

Other projects built on Hacker News rank what it recommends: videos, books, tools. This one ranks what it keeps complaining about, because a problem that many people raise for years is one a design team can fix. Each reviewed issue names the usability principle behind it and suggests a fix.

Can I have the data?

Yes. Download every issue and the comments behind it as JSON or CSV. No cookies, no analytics, and search runs in your browser.

How is it ranked?

By how many different people raised each issue since Nov 2025. An issue is listed once at least 3 people have raised it, in at least 3 different months and 3 different threads. To rank in a period it also needs 3 people and 3 threads within that period. No thread counts for more than a third of an issue’s people, so one launch thread can’t carry it to the top. How we count

What does “Reviewed” mean?

Justusability checked that it’s a real usability problem, named the principle behind it and suggested a fix. Unreviewed issues, further down product pages, are grouped and counted by machine: you get the counts and comment links, but no quotes, principle or fix.

Is this what all users think?

No. Hacker News skews towards developers and technical people, and towards the US, so treat these as problems people report, not a measure of all users. The counts are a floor too: Claude has read only the part of Hacker News most likely to hold complaints. Method and limits

Something wrong?

Use the “Something wrong here?” link on the issue, or open a public correction report on GitHub.

How do I give feedback?

Send us feedback: email us, or leave a public note on GitHub. Ideas, products we should cover and things we got wrong are all welcome.

  1. 1

    Can't operate controls by feel, must look away from roadReviewed

    Car touchscreens · 72 people this year · raised since 2010

    2009: 0 people2010: 1 person2011: 2 people2012: 13 people2013: 5 people2014: 30 people2015: 15 people2016: 15 people2017: 20 people2018: 51 people2019: 176 people2020: 102 people2021: 99 people2022: 176 people2023: 221 people2024: 108 people2025: 70 people2026: 71 people
    20092026
  2. 2

    Rejecting cookies takes more clicks than accepting themReviewed

    Cookie banners · 69 people this year · raised since 2009

    2008: 0 people2009: 2 people2010: 0 people2011: 1 person2012: 4 people2013: 0 people2014: 0 people2015: 3 people2016: 4 people2017: 0 people2018: 39 people2019: 42 people2020: 72 people2021: 113 people2022: 110 people2023: 73 people2024: 67 people2025: 46 people2026: 56 people
    20082026
  3. 3

    Local account setup is deliberately painful, pushing Microsoft accountsReviewed

    Windows · 47 people this year · raised since 2012

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 1 person2013: 8 people2014: 2 people2015: 5 people2016: 3 people2017: 7 people2018: 10 people2019: 28 people2020: 24 people2021: 50 people2022: 35 people2023: 63 people2024: 62 people2025: 29 people2026: 44 people
    20072026
  4. 4

    File Explorer takes several seconds to openReviewed

    Windows · 45 people this year · raised since 2010

    2007: 0 people2008: 0 people2009: 0 people2010: 1 person2011: 0 people2012: 1 person2013: 1 person2014: 4 people2015: 2 people2016: 4 people2017: 8 people2018: 10 people2019: 10 people2020: 16 people2021: 12 people2022: 11 people2023: 24 people2024: 7 people2025: 31 people2026: 32 people
    20072026
  5. 5

    Consent popups are artificially hard to refuseReviewed

    Cookie banners · 45 people this year · raised since 2011

    2008: 0 people2009: 0 people2010: 0 people2011: 1 person2012: 0 people2013: 1 person2014: 1 person2015: 1 person2016: 2 people2017: 5 people2018: 82 people2019: 33 people2020: 98 people2021: 107 people2022: 99 people2023: 78 people2024: 69 people2025: 73 people2026: 34 people
    20082026
  6. 6

    Start menu and taskbar right-click menus open slowlyReviewed

    Windows · 41 people this year · raised since 2007

    2007: 1 person2008: 0 people2009: 0 people2010: 0 people2011: 1 person2012: 1 person2013: 2 people2014: 0 people2015: 1 person2016: 5 people2017: 2 people2018: 4 people2019: 3 people2020: 3 people2021: 11 people2022: 10 people2023: 7 people2024: 17 people2025: 29 people2026: 24 people
    20072026
  7. 7

    Autocorrect changes typed words to wrong ones, causing typosReviewed

    iPhone · 38 people this year · raised since 2008

    2007: 0 people2008: 1 person2009: 0 people2010: 1 person2011: 2 people2012: 1 person2013: 2 people2014: 0 people2015: 0 people2016: 2 people2017: 1 person2018: 4 people2019: 0 people2020: 8 people2021: 4 people2022: 26 people2023: 19 people2024: 7 people2025: 22 people2026: 21 people
    20072026
  8. 8

    Start menu shows adsReviewed

    Windows · 31 people this year · raised since 2009

    2007: 0 people2008: 0 people2009: 1 person2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 1 person2016: 3 people2017: 7 people2018: 11 people2019: 10 people2020: 13 people2021: 6 people2022: 20 people2023: 38 people2024: 29 people2025: 31 people2026: 20 people
    20072026
  9. 9

    Window resizing is so hard it seems brokenReviewed

    Mac · 39 people this year · raised since 2008

    2007: 0 people2008: 1 person2009: 1 person2010: 2 people2011: 3 people2012: 3 people2013: 1 person2014: 1 person2015: 2 people2016: 2 people2017: 2 people2018: 2 people2019: 1 person2020: 3 people2021: 5 people2022: 2 people2023: 3 people2024: 6 people2025: 4 people2026: 39 people
    20072026
  10. 10

    Slow to interact with, with little guidance on proper useReviewed

    Jira · 27 people this year · raised since 2009

    2007: 0 people2008: 0 people2009: 1 person2010: 2 people2011: 4 people2012: 1 person2013: 1 person2014: 4 people2015: 10 people2016: 10 people2017: 14 people2018: 38 people2019: 21 people2020: 73 people2021: 44 people2022: 46 people2023: 37 people2024: 22 people2025: 24 people2026: 26 people
    20072026
  11. 11

    Ads appear in search results and are never the wanted appReviewed

    App Store · 26 people this year · raised since 2017

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 2 people2018: 1 person2019: 0 people2020: 4 people2021: 7 people2022: 10 people2023: 2 people2024: 4 people2025: 12 people2026: 18 people
    20082026
  12. 12

    AI answers crowd results so real links are hard to reachReviewed

    Google Search · 23 people this year · raised since 2020

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 1 person2021: 1 person2022: 2 people2023: 8 people2024: 10 people2025: 20 people2026: 19 people
    20072026
  13. 13

    One-second animations slow switching workspaces and fullscreenReviewed

    Mac · 22 people this year · raised since 2011

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 6 people2012: 8 people2013: 2 people2014: 2 people2015: 3 people2016: 4 people2017: 4 people2018: 3 people2019: 6 people2020: 4 people2021: 8 people2022: 10 people2023: 14 people2024: 6 people2025: 15 people2026: 19 people
    20072026
  14. 14

    Banners designed to push users into accepting trackingReviewed

    Cookie banners · 22 people this year · raised since 2012

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 1 person2013: 1 person2014: 0 people2015: 1 person2016: 0 people2017: 0 people2018: 10 people2019: 11 people2020: 16 people2021: 34 people2022: 31 people2023: 24 people2024: 37 people2025: 21 people2026: 17 people
    20082026
  15. 15

    Reject option hidden or less prominent than acceptReviewed

    Cookie banners · 21 people this year · raised since 2016

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 1 person2017: 0 people2018: 6 people2019: 7 people2020: 17 people2021: 22 people2022: 20 people2023: 19 people2024: 24 people2025: 18 people2026: 17 people
    20082026
  16. 16

    Passkeys tied to current device make logging in elsewhere complexReviewed

    Passkeys · 21 people this year · raised since 2022

    2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 4 people2023: 6 people2024: 16 people2025: 9 people2026: 18 people
    20122026
  17. 17

    Hard to switch between multiple windows of the same appReviewed

    Mac · 20 people this year · raised since 2009

    2007: 0 people2008: 0 people2009: 1 person2010: 1 person2011: 7 people2012: 8 people2013: 2 people2014: 0 people2015: 3 people2016: 3 people2017: 1 person2018: 3 people2019: 8 people2020: 7 people2021: 8 people2022: 19 people2023: 7 people2024: 5 people2025: 17 people2026: 18 people
    20072026
  18. 18

    Unwanted passkey prompt keeps interrupting attempts to use the passkeyReviewed

    Passkeys · 20 people this year · raised since 2022

    2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 1 person2023: 2 people2024: 7 people2025: 11 people2026: 17 people
    20122026
  19. 19
    2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 1 person2019: 2 people2020: 2 people2021: 0 people2022: 0 people2023: 4 people2024: 1 person2025: 5 people2026: 18 people
    20122026
  20. 20
    2008: 0 people2009: 1 person2010: 1 person2011: 0 people2012: 1 person2013: 0 people2014: 1 person2015: 1 person2016: 2 people2017: 2 people2018: 3 people2019: 7 people2020: 5 people2021: 5 people2022: 32 people2023: 29 people2024: 18 people2025: 17 people2026: 18 people
    20082026
  21. 21

    Captchas are so hard that users fail them repeatedlyReviewed

    CAPTCHAs · 18 people this year · raised since 2007

    2007: 2 people2008: 3 people2009: 4 people2010: 3 people2011: 8 people2012: 15 people2013: 6 people2014: 11 people2015: 4 people2016: 13 people2017: 5 people2018: 17 people2019: 28 people2020: 28 people2021: 29 people2022: 20 people2023: 28 people2024: 26 people2025: 24 people2026: 15 people
    20072026
  22. 22

    Settings are scattered across old Control Panel interfacesReviewed

    Windows · 18 people this year · raised since 2008

    2007: 0 people2008: 1 person2009: 2 people2010: 1 person2011: 2 people2012: 3 people2013: 0 people2014: 1 person2015: 5 people2016: 13 people2017: 24 people2018: 19 people2019: 37 people2020: 33 people2021: 61 people2022: 32 people2023: 19 people2024: 35 people2025: 29 people2026: 14 people
    20072026
  23. 23

    Keyboard typing is stressful and error-proneReviewed

    iPhone · 18 people this year · raised since 2008

    2007: 0 people2008: 1 person2009: 0 people2010: 1 person2011: 1 person2012: 1 person2013: 2 people2014: 0 people2015: 1 person2016: 0 people2017: 1 person2018: 0 people2019: 0 people2020: 1 person2021: 0 people2022: 6 people2023: 3 people2024: 1 person2025: 14 people2026: 11 people
    20072026
  24. 24

    Banner covers much of the screen and hides contentReviewed

    Cookie banners · 18 people this year · raised since 2012

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 2 people2013: 5 people2014: 0 people2015: 0 people2016: 4 people2017: 4 people2018: 14 people2019: 21 people2020: 30 people2021: 45 people2022: 47 people2023: 41 people2024: 30 people2025: 33 people2026: 14 people
    20082026
  25. 25

    Shorts keep appearing after 'show less', with no permanent disableReviewed

    YouTube · 18 people this year · raised since 2012

    2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 1 person2013: 0 people2014: 0 people2015: 0 people2016: 1 person2017: 0 people2018: 1 person2019: 1 person2020: 1 person2021: 3 people2022: 8 people2023: 21 people2024: 10 people2025: 28 people2026: 13 people
    20082026