Products · Pattern or everyday thing
3D Secure
Raised as a usability problem by 11 people on Hacker News over 12 years (2012–2023), in 9 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Banking credential popups on merchant sites still fail for purchasesUnreviewed
20122026- Verification popups ask for banking credentials on merchant sites, and it still fails for purchases2022-12-04
- Verification forces leaving checkout to log into bank and use second factor, causing abandoned purchases2016-12-05
- Verified by Visa popup demands account creation and security info; transactions often fail to verify2015-09-17
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 11 complaints
- Card checkout needs many steps and waits on every purchase, including repeat customers2023-03-28
- Verification popups ask for banking credentials on merchant sites, and it still fails for purchases2022-12-04
- Redirects and cluttered dialogs make users copy codes from their phone2019-04-17
- Verification forces leaving checkout to log into bank and use second factor, causing abandoned purchases2016-12-05
- 3D Secure pages have horrific UI that is confusing to use2016-11-17
- 3D Secure verification is user-hostile for shoppers2016-10-19
- Users see an interstitial approval page on most purchases, and updating a phone number was hard to figure out2015-09-17
- Verified by Visa popup demands account creation and security info; transactions often fail to verify2015-09-17
- Verification looks like phishing and is hard to use, so people avoid it2015-09-17
- Teaches consumers to fill in random iframes on merchant sites2015-07-15
- Going through several slow, badly implemented web form screens to pay by card2012-05-30