ADP

Raised as a usability problem by 10 people on Hacker News over 10 years (2012–2021), in 9 threads.

People raised many different problems with ADP, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 11 complaints

Forms and grids fail to load in Firefox2021-07-21
Complex password rules make it hard to create and remember passwords, forcing frequent resets2017-07-14
Clicks about 80 times to enter PTO; account login repeatedly fails even after password reset2016-02-26
Couldn't change address in the online portal; needed support and employer to edit one field2016-02-19
Must clear cookies to log in; menu only usable with screen rotation toggled2016-02-17
Filing timesheets and requesting time off on ADP is clunky and takes many steps2015-08-23
Each timesheet row needs eight dropdowns filled individually, with no bulk apply option2015-06-10
Web interface feels outdated and is very difficult to work with2015-06-08
Interface is tedious, repetitive, and unforgiving of mistakes, so staff avoid logging hours2015-06-08
Username is auto-generated and login uses browser pop-up that blocks password managers2015-06-08
Payroll software has a horrible interface and outdated login authentication2012-12-11