Air France

Raised as a usability problem by 4 people on Hacker News over 12 years (2012–2023), in 3 threads.

People raised many different problems with Air France, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 4 complaints

After selecting a seat on one flight, later seat selection in the booking is blocked2023-07-07
Claim form refused attachments, so receipts could not be uploaded and the claim was rushed through2023-07-06
Unsubscribe links force a login to an account the user never created2016-11-16
Links lead to a missing booking tool with no error message shown2012-05-18