Products · Product
AliExpress
Raised as a usability problem by 23 people on Hacker News over 9 years (2018–2026), in 22 threads.
People raised many different problems with AliExpress, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 24 complaints
- Mobile website is terrible and pushes users toward the app2026-08-20
- Account pages redirect mobile users to install the app; popups interrupt browsing every few links2026-08-20
- Couldn't find how to cancel an order in the constantly changing interface2026-01-16
- Search returns many wrong products; users must check long, complex results carefully2025-04-23
- Can't tell which price applies, since displayed prices differ between users and change over time2024-12-05
- Interface is terrible, described without specifics2024-12-05
- Pushed aggressively to use the app, and express links require login2024-09-09
- Gets stuck too deep in screens with no way back to Home2023-12-13
- Displayed price differs from final price; coupons pushed constantly and hard to apply2023-10-27
- Ignores the phone's system font size setting, so text stays too small for low vision2023-08-14
- Search results often don't match what the user wants, and misleading prices appear2023-02-03
- Forces a language change on users instead of respecting their browser's preferred language2023-01-26
- Hard to find the right product among many similar listings2022-12-15
- Ad bar appears after load and shifts search bar, causing accidental ad clicks2022-11-28
- Checkout interrupted by demand for ID and info before finishing purchase2021-07-12
- Disabling email switches doesn't stop the spam; many marketing emails still arrive2021-05-30
- Users must work out which sellers are reputable, which is hard to tell2021-02-27
- Coupons and mini games are pointless and hard to use2020-11-21
- Slider moves too fast, so items vanish before users can read them2020-07-07
- Can't find a way to switch language; footer blocked by infinite scroll2020-05-18
- Repeated redesigns of the interface are described as bad2020-04-23
- Clicking next page changes URL but content doesn't load, requiring manual reload2019-09-02
- Escalation to a human agent is hidden; users get bots that loop them through FAQ links2019-07-05
- Sorting by price is broken because unavailable variations with the lowest price skew the results2018-10-05