Products · Pattern or everyday thing
App rating prompts
Raised as a usability problem by 15 people on Hacker News over 14 years (2011–2024), in 11 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Rating requests interrupt after every email, call, or orderUnreviewed
20112026- Rating requests interrupt users after every email, call, charge, or order2024-10-28
- Ignoring rating requests takes more clicks than the prominent 5-star option, and follow-up emails keep coming2022-03-20
- Rating dialog interrupts workflow and offers only Yes or Later2016-12-06
Review prompts interrupt on app open before useUnreviewed
20112026- Review prompts interrupt users on app open or mid-workflow, even before they've used the app2024-10-22
- Asked if they like the app, then prompted for a review, feels like manipulation2022-06-06
- App keeps asking users for reviews, repeatedly interrupting them2021-05-03
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 14 complaints
- Rating requests interrupt users after every email, call, charge, or order2024-10-28
- Review prompts interrupt users on app open or mid-workflow, even before they've used the app2024-10-22
- Only offers 'Yes' or 'Maybe later' options, which is infuriating2023-03-06
- Asked if they like the app, then prompted for a review, feels like manipulation2022-06-06
- Ignoring rating requests takes more clicks than the prominent 5-star option, and follow-up emails keep coming2022-03-20
- App keeps asking users for reviews, repeatedly interrupting them2021-05-03
- A 'no' answer diverts unhappy users to feedback instead of the store rating2016-12-06
- Rating dialog interrupts workflow and offers only Yes or Later2016-12-06
- People accidentally tap a "rate now" prompt that tricks them into rating2016-12-06
- Rating prompt uses loaded buttons that psychologically pressure the user into agreeing2016-12-06
- Constant rating requests flood inbox, each seeming quick but adding up to clutter2016-02-27
- Modal rating prompt interrupts the user mid-task2011-05-06
- Review prompts appear too early, before the user has used the app enough to judge it2011-05-06
- Rating prompt repeatedly reappears and its default dismiss button is "Remind me later"2011-03-07