Products · Product
Apple Keychain
Raised as a usability problem by 10 people on Hacker News over 13 years (2014–2026), in 10 threads.
No issue was raised by at least 3 people in 3 threads this year.
Every issue, all time, most people first
No dedicated full-featured password manager on iPhone and iPadUnreviewed
20142026- Users can't tell where passwords are saved, as keychain autofill, passkeys and URL pairing interact confusingly2026-06-26
- Keychain lacks a dedicated, full-featured interface for managing passwords on iPhone and iPad2023-01-25
- Users can't tell which app will save their password, and the keychain prompt keeps appearing2022-09-23
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 10 complaints
- Users can't tell where passwords are saved, as keychain autofill, passkeys and URL pairing interact confusingly2026-06-26
- Browser extension has bad UX and unreliable autofill, so user avoids it2026-01-09
- Saved items appear ephemerally when typing logins, so user fears losing everything after a browser cookie reset2024-06-10
- Generated password breaks many signups, forcing use of forgot-password to log in2023-11-29
- Passwords saved in Firefox on Mac don't reach iPhone, forcing the user to retype them2023-03-27
- Keychain lacks a dedicated, full-featured interface for managing passwords on iPhone and iPad2023-01-25
- Users can't tell which app will save their password, and the keychain prompt keeps appearing2022-09-23
- Fails to recognize which site needs which password and can't switch accounts2022-06-07
- Keychain password management is not super convenient to use for autofill and generating passwords2017-07-20
- Keychain APIs are poorly documented and painful for developers to use2014-04-13