ASUS

Raised as a usability problem by 25 people on Hacker News over 16 years (2010–2025), in 24 threads.

People raised many different problems with ASUS, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 25 complaints

Official OS made eMMC unremovable and forced booting from it, requiring masking2025-12-04
KVM only supports one Thunderbolt input, forcing extra cables to switch laptops2025-11-05
Installer and update prompts push bloatware; software is slow and buggy on new hardware2025-05-11
Power button unlocks too easily and then starts scrolling unintentionally, even in pocket mode2023-06-30
Emulated Zelda has janky, laggy controls and audio-video desync with stutter2023-05-17
Trackpad is unpleasant to use, so the user reaches for the touchscreen instead2022-10-13
Cramped keyboard and tiny screen made it a pain to use2022-07-29
Soft reset fails to detect boot SSD, requiring a hard power cycle every time2020-02-21
Struggled to work on it daily; web browsing terrible and keyboard lame2019-09-23
Clicking the chat icon shows a photo and help search, not a live chat2019-07-04
Patching required many steps, trial and error, and finding badly named downloads on Asus's website2017-11-30
Missing End key and a dedicated ROG key sit where Numlock should be2017-11-07
Keyboard bends when typing and feels floppy and uncomfortable2017-09-18
Bloated preinstalled apps, more than half cannot be removed or disabled2017-03-22
Palm rejection makes the touchpad unusable, so they disable it and use a mouse2017-03-21
VMs and everyday tasks are very slow, and Chrome kills background tabs with 4 GB RAM2017-01-20
Can't find a product list, comparison, or way to buy on the site2017-01-10
Hard to tell whether QoS is actually working2016-12-06
Keeps accidentally hitting function keys because they are on a touch screen2014-11-02
Trackpad performs very poorly under Windows drivers, unlike under Linux2014-11-02
Had to cope with a horrible vendor shell just to use keyboard functions2013-09-16
Can't look at the high-DPI display comfortably for long; font smoothing no longer works well2013-07-15
Trackpad was atrocious when first bought, improved after driver updates2013-02-25
Gestures like pinch-zoom and three-finger swipes trigger unwanted, requiring digging into settings to disable2012-07-01
Hard to navigate between laptop model pages, so the user gave up2010-06-10