Products · Product
Bandcamp
Raised as a usability problem by 30 people on Hacker News over 13 years (2014–2026), in 26 threads.
No issue was raised by at least 3 people in 3 threads this year.
Every issue, all time, most people first
Hard to find music they'd like, so they buy lessUnreviewed
20142026- Finding purchased music is a nightmare when you own many releases, cluttering browsing2026-07-17
- Hard to find music they'd like, so they buy less2024-10-18
- Users can't buy music and get no link to the website2020-08-17
Genre browsing can't change sorting, so old albums repeatUnreviewed
20142026- Hard to navigate and find new music by genre on the site2023-10-16
- Artist's music is split across label pages, so albums are hard to find and confusing to navigate2023-10-16
- Browsing past the first 100 albums in a large collection is very painful2023-09-28
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 33 complaints
- Can't find an artist, album or song even when typing the exact name2026-08-26
- Finding purchased music is a nightmare when you own many releases, cluttering browsing2026-07-17
- Purchased track hidden from purchase history and help link doesn't explain why2024-11-12
- Hard to find music they'd like, so they buy less2024-10-18
- Notifications and wishlist are lacking, so the commenter builds workarounds like email filtering and a custom app2024-10-18
- Core flows like exploring, buying and downloading music feel painful compared to rivals2024-08-12
- Artist list filled with free codes becomes unusable for its intended purpose2024-07-17
- Bandcamp's interface is awful to use outside of mobile2024-03-24
- UI is inconsistent, search is weak, and finding new music is hard2024-01-29
- Checkout gives false 'security code mismatch' errors; buyers must click purchase again to succeed2024-01-25
- Can't switch from web to app, and search makes it hard to find music being played2023-10-17
- Search is very poor, and the mobile site has no open-in-app link2023-10-16
- Hard to navigate and find new music by genre on the site2023-10-16
- Switching from a web page to the app requires searching for the same album again2023-10-16
- Artist's music is split across label pages, so albums are hard to find and confusing to navigate2023-10-16
- Adding a track to up next inserts it at a random place in the playlist2023-10-09
- Collection is a barebones grid with no album/track separation or sorting2023-09-29
- Browsing past the first 100 albums in a large collection is very painful2023-09-28
- Search has no way to sort results by date2023-09-13
- Each purchased album must be downloaded by hand and moved to storage2023-08-21
- No way to change sorting when browsing a genre, so results repeat old albums2023-07-26
- Searching for content the classic way is messy, and there's no autoplay or feed2023-05-12
- Downloading purchased tracks one by one is tedious, with no zip option2022-07-17
- Exact album title searches often return no results even when the album exists2022-03-02
- Downloading single tracks takes many steps and a long encoding wait2021-06-11
- Users can't buy music and get no link to the website2020-08-17
- Songs get stuck starting at random points and sometimes won't play, forcing data deletion2020-07-03
- Tag pages play only one song, so the next track cannot be played2020-07-03
- New album emails don't show up in feed, forcing visits to artist pages2020-02-12
- Bandcamp app has bugs and imperfect UI2020-01-11
- Bandcamp's player lacks volume control, which is annoying to the user2019-10-13
- Must sign out and switch accounts to buy music while signed in2017-07-06
- Can't find a link to download the MP3s, due to heavy promotion of the client2014-02-26