Products · Broad category
Bank accounts
Raised as a usability problem by 7 people on Hacker News over 11 years (2013–2023), in 7 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Bank accounts, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 7 complaints
- Account recovery process is so difficult that customers abandon the bank2023-11-26
- Unsubscribe button hidden in gray-on-gray, so users cannot find how to unsubscribe2022-11-28
- Multi-page form takes 45 minutes, can't go back to fix earlier answers2022-09-29
- Paste is blocked, so users must retype account numbers twice, increasing errors2021-11-16
- Accounts opened without consent and fees buried in fine print2020-05-21
- Typing in credit card numbers is tedious and not secure2019-10-11
- Banks won't accept large coin deposits repeatedly, forcing constant switching between banks2013-09-18