Products · Pattern or everyday thing
Bank cards
Raised as a usability problem by 11 people on Hacker News over 15 years (2012–2026), in 11 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Online card payments need multiple codes and a calculator deviceUnreviewed
20122026- Must insert card into a calculator-like reader and punch in multiple digit sets for every online payment2019-03-22
- Paying online requires many steps with a bank device, QR scan, and code entry2016-06-14
- Every online card payment requires multiple codes and a separate calculator-like device2012-05-30
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 11 complaints
- Paying a phone bill requires unlocking cards, waiting for 2FA delays, and entering special codes2026-10-05
- Call center took twenty minutes to find an alternative verification option, and the text link leads to photo ID checks2026-08-19
- Banks invalidate cards after chargebacks even when the card was never lost or stolen2021-10-14
- Cards get rejected and locked abroad, and transfers demand PINs the user lacks2021-10-10
- Reporting fraud needs a printed multi-page form, physical mail, and repeated follow-up calls2020-12-30
- Must visit branch in person to reset PIN; can't do it online or by phone2020-01-15
- Card unfreeze required in-person branch visit with ID, limited hours, long queues, multiple calls2019-08-05
- Must insert card into a calculator-like reader and punch in multiple digit sets for every online payment2019-03-22
- Paying online requires many steps with a bank device, QR scan, and code entry2016-06-14
- Keyboard disappears after fourth digit, so the fifth tap misses and hits the page2013-08-01
- Every online card payment requires multiple codes and a separate calculator-like device2012-05-30