Products · Pattern or everyday thing
Bank login
Raised as a usability problem by 18 people on Hacker News over 16 years (2010–2025), in 17 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Password form blocks pasting, forcing manual typingUnreviewed
20102026- Bank login blocks keyboard input and forces clicking on screen to enter password2024-12-11
- Password form blocks pasting, forcing users to type passwords manually2024-04-17
- Password field blocks pasting, so password managers cannot fill it in2020-12-22
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 18 complaints
- Website login takes about 50 steps, making it unappealing to use2025-09-24
- Bank requires reading SMS codes over the phone, training customers to fall for scams2025-09-16
- Bank login blocks keyboard input and forces clicking on screen to enter password2024-12-11
- Password silently truncated, so the required special character never gets saved and the error is misleading2024-08-18
- Password form blocks pasting, forcing users to type passwords manually2024-04-17
- Legitimate emails train users to click ugly, unclear links, making phishing easier2023-06-28
- Authorising the app requires an ATM visit, so phone loss or change is blocked2022-06-07
- Failed the typing check almost every login, forcing extra verification steps2022-01-31
- Must enter an SMS code on every login despite already entering username and password2021-11-09
- Password field blocks pasting, so password managers cannot fill it in2020-12-22
- Must use app on non-rooted device to confirm any web login2020-05-19
- Rejects strong passwords with vague error saying password is not acceptable, forcing weaker ones2018-05-02
- Reset requires entering SSN, debit card number and PIN, teaching phishing-like behavior2017-06-19
- Changing password requires physical letter, form resubmission, queue, and weeks-long delay2017-06-19
- Non-technical users struggle to find and read login troubleshooting documentation2017-04-03
- Every login from an unrecognised browser or app stalls until an SMS arrives2013-08-07
- Bank requires made-up security questions on top of PIN for online banking2013-05-21
- Strong passwords get rejected by arbitrary complexity rules, and the requirement is only revealed late in reset2010-09-13