Products · Broad category
Banking software
Raised as a usability problem by 5 people on Hacker News over 14 years (2011–2024), in 6 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Banking software, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 6 complaints
- Staff must manually convert transit numbers to branch numbers using a paper sheet2024-11-03
- Bank staff couldn't close the account because systems were down, needing repeat visits and calls2023-05-04
- Bank UIs are bad, and legal requirements are poorly translated into usable interface design2021-02-18
- Wizards and forms spread over multiple pages made trained staff's work inefficient2017-01-30
- Work spread across many sparse pages, slowing experienced staff compared with the dense terminal app2016-10-20
- Teller must re-enter the customer's SSN on every page, causing typos and wrong-customer errors2011-04-02