Products · Broad category
Bill payment websites
Raised as a usability problem by 4 people on Hacker News over 14 years (2013–2026), in 4 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Bill payment websites, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 4 complaints
- Must log into each billing account to find amounts and due dates2026-07-10
- Takes very long to find the payment page, then the emailed 2FA code is hard to use alongside the page, which times out2026-02-17
- Paying bills requires navigating confusing, labyrinthine website flows and learning new interfaces2025-11-14
- Must log into many separate sites to view and pay bills, and update card on each2013-08-18