Products · Broad category
Billing systems
Raised as a usability problem by 5 people on Hacker News over 12 years (2013–2024), in 5 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Billing systems, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 5 complaints
- Applications add latency from sequential user, billing, and entitlement lookups2024-02-26
- Hard to track which customer pays for what and is entitled to which service2022-05-18
- Paperless option pre-checked or buried, making people opt out unknowingly2021-05-02
- Billing provider API docs and APIs are hard to use and poorly documented2016-11-03
- Must pay separately for each of about 30 servers, which is tedious2013-08-09