Products · Product
Bing
Raised as a usability problem by 130 people on Hacker News over 18 years (2009–2026), in 100 threads.
No issue was raised by at least 3 people in 3 threads this year.
- 1
- 2
- 3
- 4
- 1
- 2
- 3
- 4
- 5
- 6
- 7
Every issue, all time, most people first
Gives up on specific searches, forcing a switch to GoogleUnreviewed
20092026- Gives up on specific searches, forcing a switch back to Google2022-09-09
- Search results are poor, so users must manually switch to Google after most queries2017-08-21
- Local and maps search is worse, forcing the user to switch to Google several times a day2012-05-10
Silently replaces the query with another term, no way to keep itUnreviewed
20092026- Search engine ignores query terms, replacing them with what it thinks the user wants2023-04-17
- Search silently drops technical keywords, so results ignore what the user typed2011-09-18
- Searching 'sex' gives only a 'change your search terms' message with no way to turn the filter off2009-06-07
Keeps pushing people to switch to the Edge browserUnreviewed
20092026- Installs push switching default browser to Edge through dark patterns2025-04-29
- Getting access requires Edge browser and many clicks through setup2023-03-14
- Keeps pushing users to switch to Edge browser at every chance2023-03-08
AI search is hard to reach, requiring extra keystrokesUnreviewed
20092026- First result sits below an AI message that takes 10 seconds to type out2024-06-23
- AI assistant pops in unasked, cluttering web search and making it worse2024-01-17
- Can't tell where the AI answer ends and ordinary search results begin2023-05-24
Selecting chat forces a prompt to install an appUnreviewed
20092026- Bing Chat requires opening the bloated Bing website to reach it2024-01-18
- Bing and Google's AI chat interfaces feel clunky to use2023-12-06
- Can't find the AI chat box; the Bing button only shows an empty sign-up box2023-03-15
Search results show many duplicate entriesUnreviewed
20092026- Too many competing UI elements; hard to find the actual search results2023-09-28
- Search results show many duplicate entries2023-04-17
- Repeatedly fails to find needed results despite many query tweaks2021-05-20
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 50 complaints
- Ads have a close button that is badly placed or designed, so people click ads by accident2026-09-07
- Ads are impossible to close2026-09-07
- After a few messages the chat gets blocked, with no way to continue2026-04-05
- Search UI became cluttered with Copilot, making it unusable for the commenter2025-11-05
- Installs push switching default browser to Edge through dark patterns2025-04-29
- Users don't notice they've been switched from Google to Bing results2025-01-21
- Search auto-scrolls to an ad styled like Google, so users may not notice it is promoted2025-01-07
- Results page is reformatted and real results pushed down when searching a competitor's name2025-01-07
- Banner loads late over the search bar, so taps meant for search hit the banner instead2025-01-07
- Users accidentally end up on Bing because it is disguised as Google2025-01-07
- Conversation resets randomly; sometimes won't open unless Edge processes are killed2025-01-02
- Results slide in from the side when scrolling, which is annoying2024-09-09
- Ads and carousels push actual results below the fold, hard to scan2024-08-06
- First result sits below an AI message that takes 10 seconds to type out2024-06-23
- Interface feels clunky and cluttered, with Copilot/GPT promotion appearing everywhere2024-03-18
- The interface is confusing or badly designed to the commenter2024-03-18
- Chat button sits where the next-page button was, so users misclick it2024-02-29
- Property search UI hidden unless query is worded one specific way2024-02-28
- Gives a confusing screen on prompt instead of direct interaction, and results are hard to navigate2024-02-24
- Results page is so cluttered that users' eyes constantly hunt for what they want2024-01-18
- Results look like spam and knock-offs, so the official site is hard to spot2024-01-18
- Bing Chat requires opening the bloated Bing website to reach it2024-01-18
- AI assistant pops in unasked, cluttering web search and making it worse2024-01-17
- Counts down remaining message allowance during follow-up questions, stressing the user out2023-12-07
- Bing and Google's AI chat interfaces feel clunky to use2023-12-06
- Repeats itself verbatim, ignores questions, and loses context after a message limit2023-11-18
- Feels like it's selling something, cluttered with unwanted content2023-11-14
- Popups and banners pile up, and main content vanishes after searching2023-11-06
- Cluttered page with cookies, logos, ads and maps overwhelms users from the start2023-10-16
- Too many competing UI elements; hard to find the actual search results2023-09-28
- Comment calls Bing and Edge user hostile and not on par, without specifics2023-09-28
- Giant banners push users to Edge, forcing scrolling to reach relevant search results2023-09-11
- Result order changes after going back, so the clicked result can't be found again2023-07-27
- Ads placed before real results, often hiding the actual results2023-06-07
- Ads look identical to real results, so users can't tell them apart2023-06-07
- Keeps steering toward Microsoft tools, forcing user to explicitly exclude them2023-06-01
- Can't tell where the AI answer ends and ordinary search results begin2023-05-24
- ChatGPT integration is hard to find and the interface is too bloated2023-05-23
- Carousel looks interactive but its controls do nothing2023-04-25
- Cluttered search results page with dark patterns makes Bing hard to use2023-04-25
- Search engine ignores query terms, replacing them with what it thinks the user wants2023-04-17
- Results page is cluttered, with content that looks like ads2023-04-17
- AI search is too hard to get to, requiring extra keystrokes2023-04-17
- Search results show many duplicate entries2023-04-17
- Ads in chat require typing 'next please' repeatedly and waiting for each response2023-03-29
- Tries to do too many things at once, so it feels confusing and unclear what it is for2023-03-29
- Ads fill the top of the page, so real results sit below the fold2023-03-29
- Chat history vanished after switching between chat and normal search modes2023-03-26
- Blog links often lead to low-quality sites, forcing clicks that disappoint2023-03-24
- Bing's user interface was considered terrible until recently2023-03-24