Products · Product
Bitbucket
Raised as a usability problem by 107 people on Hacker News over 16 years (2011–2026), in 83 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Web interface is slow to respondUnreviewed
20112026- Pages load very slowly and the UI keeps getting more clunky2021-03-15
- Switching between pages is very slow after the initial load2020-04-17
- Pages noticeably slower to respond after the redesign2020-04-17
Diffs are read in a tiny scrolling pane with broken layoutUnreviewed
20112026- Diffs fail to render at a low threshold, making code review frustrating2022-04-11
- Diffs are read inside a tiny scrolling pane, layout is broken2020-02-16
- Diffs require clicking each changed file; can't see all changes on one page2016-10-12
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 50 complaints
- Bitbucket's user experience was poor compared with GitHub2026-09-02
- New UI style was awful to use, prompting the user to leave2025-12-16
- Web UI feels crafted as an afterthought, hard to describe and unpleasant to use2025-12-01
- Renamed 'Blame' to 'Annotate' silently, so users can't find the feature2025-03-19
- Switching between code view and editor wipes unsaved text, and backspace outside a text field causes data loss2024-09-09
- Filter toggle looks different on two views, so users can't tell if it's on2024-02-12
- Pages would not render in Firefox for months; support kept suggesting clearing cookies2023-07-17
- Bitbucket is slow and its PR interface and Markdown support are lackluster2023-04-18
- Back button from a pipeline goes to pipelines list instead of the PR2023-03-07
- Each comment sends a notification to the author instead of batching them2023-03-02
- Web interface is very slow and unusable on large pull requests2023-03-02
- Docker build pipelines take a minute to start, so users wait2023-02-28
- Scheduled jobs can't be defined in the YAML file and must be set up in repository settings2022-10-19
- Couldn't manage settings through its APIs because the API concept is weird2022-06-21
- Pull requests stay marked unread with blue circles after reopening the browser2022-06-21
- Every click is slow, and comments are hard to find, filter, and track2022-04-27
- Diffs fail to render at a low threshold, making code review frustrating2022-04-11
- Red and green added/removed line colors are hard to tell apart2021-09-29
- Bitbucket pull request interface is awful and rough compared to rivals2021-09-20
- Pull request merges take around ten minutes, and the whole product feels slow2021-07-22
- Merging a PR is asynchronous and takes minutes, so the next step can't start right away2021-07-22
- Product has degraded over the past year, making it worse to use2021-07-21
- Merging pull requests now takes minutes and needs manual checks to confirm merges succeeded2021-07-14
- Merging pull requests is so slow that merging several in a row is impractical2021-07-09
- Merges take minutes, sometimes fail, and refreshing shows Merge button again2021-07-06
- Pages load very slowly and the UI keeps getting more clunky2021-03-15
- Signing in makes the browser jump through many hoops across dozens of hostnames2021-01-03
- Navigation is very slow after recent changes, pushing team to consider leaving2021-01-02
- Atlassian products are slow with over-complicated, confusing settings pages2020-06-22
- The interface is convoluted and hard to work through2020-05-10
- Can't find where to search across all repositories, only your own2020-04-28
- Switching between pages is very slow after the initial load2020-04-17
- Pages noticeably slower to respond after the redesign2020-04-17
- Search ignores special characters, so regular expressions don't work2020-03-12
- Service is so slow that using it is a daily pain2020-02-27
- Diffs are read inside a tiny scrolling pane, layout is broken2020-02-16
- Ctrl-F in pull requests is hijacked, breaking normal browser find behaviour2019-11-12
- Badly designed user interface that is hard to use2019-08-22
- Keeps ending up on the Git site with no obvious way back2019-08-21
- No one-click way to convert Mercurial repos to Git, so each must be moved manually2019-08-20
- Self-hosted Bitbucket is very slow to interact with2019-08-20
- Guest posts show Atlassian employee as author, hiding real author until opening post2019-06-21
- Entire UI is unbearably slow to interact with2019-03-28
- Pipelines are frustrating for real CD work, with random step failures and slow image pulls2019-03-01
- Bitbucket's user interface is described as terrible, with no specifics given2019-01-08
- Website pages load so slowly that simple tasks take minutes2019-01-07
- Git ls-remote and pushes take very long, causing Jenkins problems2018-09-30
- Diffs don't refresh after branch updates, forcing a manual button press; PR creation loses the user's message2018-09-29
- New interface is almost unusable for reading code on a phone2018-08-29
- Diff interleaves changes a few lines at a time, hard to read2018-08-29