Products · Product
Bitwarden
Raised as a usability problem by 218 people on Hacker News over 13 years (2014–2026), in 112 threads.
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- 4Interface renders very slowly in FirefoxUnreviewed
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- 5Interface renders very slowly in FirefoxUnreviewed
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Every issue, all time, most people first
Autofill fails to find fields, forcing manual copy and pasteUnreviewed
20142026- Phone autofill broken, forcing manual copy-paste of usernames and passwords separately2026-05-19
- Autofill sometimes fails to work, especially on Android, and domains aren't recognised2026-05-02
- Autofill fails on some websites because of quirks, forcing manual copy of credentials2026-01-09
Generated passwords aren't saved, with no feedback on savingUnreviewed
20142026- Passwords aren't auto-generated and saved on signup, so failed signups leave an unusable password to hunt down and fix manually2026-05-02
- New password couldn't be saved when the self-hosted server was unreachable2024-09-04
- Save/update password prompt flashes too quickly to catch; icons unclear2024-03-12
Search doesn't persist, so each field needs a new searchUnreviewed
20142026- Search resets every time the extension window is reopened, forcing repeated searches2025-01-28
- Search doesn't persist, so the same entry must be searched for again for each field2023-11-03
- After a second search, displayed entry details don't match the search box, unclear2023-11-02
Vault doesn't update itself, requiring manual sync for new passwordsUnreviewed
20142026- No way to unlock a local vault without an account or server connection2024-01-05
- Cannot make vault changes offline, and gets a generic 'failed to fetch' error with no guidance2023-09-25
- Lost access to vault twice after master password was scrambled2023-05-22
Interface renders very slowly in FirefoxUnreviewed
20142026- Interface is slow and laggy to interact with2026-10-10
- Native macOS UI refresh is slow and has regressed in speed2026-10-10
- UI is slow, hard to use and confusing; editing got worse2025-01-28
Mobile app lacks basic features; desktop slows with thousands of itemsUnreviewed
20142026- Mobile app is sluggish to use and has poor UX2023-09-25
- Mobile app is slower and needs more button clicks for common actions2023-06-25
- App is slow to open and searching for items is slow2020-03-10
Search sometimes takes over 30 seconds to loadUnreviewed
20142026- Searching a 100-entry vault takes about 10 seconds to return results2022-09-21
- Searches take several seconds to return, especially from the autocomplete popover2020-10-22
- Search function sometimes takes over 30 seconds to load2019-04-05
Vault takes seconds to open, interrupting each taskUnreviewed
20142026- Vault takes seconds to open, interrupting the user's task each time2023-01-24
- Stale sessions after key rotation can silently corrupt vault data, needing manual logout first2022-12-27
- Vault locks after every page load; biometric prompts are much slower than in Chrome or Firefox2022-06-02
Imported entries break or land in wrong fieldsUnreviewed
20142026- Import needs a lot of manual cleanup due to poor field mapping2023-06-30
- Vague import error gives no way to find which entries caused failure2022-11-30
- Imported entries broke or landed in wrong fields, requiring manual correction2022-01-21
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 50 complaints
- Native macOS UI refresh is slow and has regressed in speed2026-10-10
- Passkeys on Android are flaky and don't reliably work2026-10-10
- Must click a dedicated button to copy credentials, not intuitive, needs conscious thought each time2026-10-10
- Interface is slow and laggy to interact with2026-10-10
- Refuses login with Yubikey on phone despite correct master password and PIN2026-10-10
- Mobile app is too slow to show passwords when offline2026-10-10
- Slow, bulky desktop client; can't log into browser extension automatically2026-10-10
- Password manager UX becomes intolerable for searching, filtering, custom fields and attachments2026-09-03
- Lower information density, more clicks for same tasks, search field no longer focused by default2026-08-27
- Confusing sharing model with organizations and collections, and paranoid default settings requiring repeated master password entry2026-06-25
- Android app feels slow, and some UI hiccups put the commenter off2026-05-21
- Phone autofill broken, forcing manual copy-paste of usernames and passwords separately2026-05-19
- Redesigned desktop app is bloated, takes too much space, and feels slow2026-05-18
- Adding custom hidden fields now takes more steps than before2026-05-18
- Big modal tour pops up mid-task when the user is trying to sign up or check out2026-05-06
- Clicking an item opens the detail view instead of filling, which is what users want most often2026-05-02
- Autofill sometimes fails to work, especially on Android, and domains aren't recognised2026-05-02
- Passwords aren't auto-generated and saved on signup, so failed signups leave an unusable password to hunt down and fix manually2026-05-02
- List command dumps all plaintext passwords and TOTP codes, not just names2026-04-25
- Website is bloated and bad to use for simply listing items2026-04-23
- 'bw list' dumps passwords and TOTP codes when user expected only item names2026-04-23
- Switching matching to "starts with" triggers a big scary warning that can't be turned off2026-03-08
- Search misses substring matches past the first page and freezes while typing2026-02-24
- Autofill fails on some websites because of quirks, forcing manual copy of credentials2026-01-09
- Extensions are clunky, slow, and often ignore user settings2025-11-07
- Shows 'No logins' for seconds before login loads; no clear way to add logins2025-11-07
- Upgrade prompt steals focus mid-typing, so passwords get sent into it2025-10-07
- Update popup steals focus mid-typing, interrupting unlocking the vault2025-03-31
- Items can't be dragged between vaults; many small interface paper cuts2025-03-08
- Autofill sometimes flags the specific account and sometimes shows only a generic passwords option2025-02-24
- Autofill prompt often fails to appear, forcing repeated app switching and manual copy-paste2025-02-24
- Autofill needs an extra Fill click, and editing an item requires right-click then View2025-02-24
- Shows credentials for every subdomain and parent domain, forcing users to scroll through them all2025-02-24
- UI changes move familiar controls and copying a password now takes two clicks2025-02-24
- Setting must be changed on every device and is hidden away from other Appearance options2025-02-23
- Tapping a login opens edit mode instead of filling the form2025-02-23
- Clicking an entry expands it instead of filling, so user must hunt for tiny fill button2025-01-29
- Redesigned interface is so bad the commenter wants to revert to the older version2025-01-29
- Logged out repeatedly, forced to re-enter password with no way to reduce it2025-01-28
- Detailed entry view is editable by default, so the user fears accidentally typing into passwords or 2FA codes2025-01-28
- Must retype the email username on every new account instead of getting auto-suggestions2025-01-28
- Search resets every time the extension window is reopened, forcing repeated searches2025-01-28
- Menu is slow to open and typed search input is lost before rendering2025-01-28
- Takes 2-3 seconds to load after clicking, previously near-instant2025-01-28
- Fill button is too small, and clicking a saved credential card no longer fills the login2025-01-28
- Passkey login from the website fails in the extension because it can't find the passkey2025-01-28
- Copy button now needs two clicks, which is annoying for everyday use2025-01-28
- UI is slow, hard to use and confusing; editing got worse2025-01-28
- Password autofill on Android is awful and pops up in apps where it isn't wanted2025-01-28
- Retrieved attachments download to the download folder instead of opening where needed, and can't be stored locally2025-01-28