Products · Broad category
Broadband
Raised as a usability problem by 6 people on Hacker News over 15 years (2009–2023), in 6 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Broadband, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 5 complaints
- Phone support reply times are terrible and the process is convoluted2022-12-08
- Combo modem-router's poor web UI makes it hard to switch it into bridge mode2016-11-22
- Can't find concrete pricing or real speed information before signing up2012-03-27
- Back button breaks on Engage page; no yes/no confirm icons to verify listed info2011-02-25
- Pages take up to 10 seconds to load despite fast bandwidth2009-04-26