Products · Product
BT
Raised as a usability problem by 7 people on Hacker News over 16 years (2011–2026), in 7 threads.
People raised many different problems with BT, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 6 complaints
- UI takes 10-20 seconds to respond to button presses and search is very slow2026-01-12
- Promised callbacks never arrive and chatbot gatekeeps access to humans2023-05-18
- Sidewalk can only be turned off through the BT account, not the router2021-05-11
- Adverse updates gradually made the interface infuriatingly slow to use2015-02-11
- Hard to work out how to claim the promised voucher2013-12-17
- Bills are hard to decipher and phone support transfers callers without power to fix problems2011-03-15