Products · Broad category
Bug trackers
Raised as a usability problem by 24 people on Hacker News over 20 years (2007–2026), in 24 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Reporting bugs requires an account and a cumbersome submission processUnreviewed
20072026- No channel exists for users to report bugs; reports go unanswered2026-08-30
- Bug reports require an account, and signup waits for manual review2021-03-14
- Reporting a bug requires finding the right channel, dodging screeners, and filling forms, so bugs go unreported2020-07-13
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 25 complaints
- No channel exists for users to report bugs; reports go unanswered2026-08-30
- Dependencies and editor setup on personal laptop slowed the interview and was hard to get working2024-08-21
- Creating and categorising a ticket takes about 30 seconds, which is too slow to be practical2024-01-23
- Testing is informal and repetitive, making necessary steps easy to forget2023-10-09
- Users can't find tickets or know where to file tasks2023-06-18
- Can't create accounts, get activation emails, or submit bug reports; form data gets cleared on errors2022-01-07
- Forced to face dozens of advanced options and fields when creating a simple issue2021-04-23
- Bug reports require an account, and signup waits for manual review2021-03-14
- Reporting a bug requires finding the right channel, dodging screeners, and filling forms, so bugs go unreported2020-07-13
- Reporting a bug requires signing up for a new account on another instance2020-03-26
- Issue tracker search fails to find existing duplicate bug reports, wasting reporters' time2019-11-03
- Gets an email for every upvote on a bug he follows, flooding his inbox2019-11-02
- Users don't know where to report bugs, so they stop reporting them2019-07-02
- No clear answer to what to do next; same items revisited repeatedly2017-12-14
- Reporting a bug requires login and a lengthy, tax-like form, discouraging users2017-04-26
- Old bug trackers have a bad UX that feels off-putting to users2017-04-12
- Debian, Python, Mozilla and FreeBSD bug trackers are a pain to use, losing the global picture2016-08-08
- Group-oriented bug trackers are a pain to enter data into2015-10-01
- Must file each bug in both the old and new trackers2013-10-10
- Hard to find bugs and jump between issues in the system2012-09-19
- Must create a new account and learn a new reporting UI each time2012-09-17
- Reporting bugs requires creating an account and navigating a cumbersome submission process2012-06-10
- Hundreds of noisy comments make real discussion impossible to find2011-09-05
- Each app needs a separate bug tracker account, making reporting bugs tedious2010-06-12
- Reporters must fill in confusing priority, component, version and milestone fields before submitting2007-10-22