Products · Broad category
Business software
Raised as a usability problem by 17 people on Hacker News over 19 years (2008–2026), in 16 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Business software, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 17 complaints
- Address and opening hours are buried under videos, hero images, chatbots and maps2026-09-26
- User can't figure out how to use it; progress bar stalls with no next step2026-01-16
- Interface is confusing, so the simulation was hard to follow and user quit2026-01-16
- Every site reinvents menus and buttons, so visitors must relearn navigation2025-08-10
- Business app features need training repeated many times before people figure them out2025-04-07
- Purchased software goes unused and employees lose thousands of hours to terrible UX2024-08-20
- Businesses make it hard to purchase products on their own websites, pushing customers to third-party portals2023-09-22
- Entering a single client's information takes many steps and constant clicking through wizards2022-07-12
- Broken phone screen makes it impossible to confirm web login, with no alternative method offered2022-05-08
- Default visualization errors out until user configures it, confusing newcomers2021-12-01
- Users can't figure out how to export data in-app, so they use Excel instead2021-08-11
- Testimonials rotate away before the reader can finish them2019-08-27
- Standard tasks are unintuitive; button functions are unclear until someone shows you2016-12-06
- Back button stops working, trapping the user on the site2011-08-25
- Product link is hard to find among promotional text2011-06-29
- Can't upload a photo, and no way to remove the logo2011-02-04
- Enterprise buyers don't check whether software is actually easy to use2008-06-28