Products · Broad category
Business
Raised as a usability problem by 10 people on Hacker News over 18 years (2008–2025), in 10 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Business, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 10 complaints
- Unclear which licenses and tax rates apply, requiring an accountant to navigate2025-11-06
- Newsletters keep arriving even after the user explicitly unchecks the subscription box2024-07-28
- Text entry silently sanitizes input, so users can't tell what was stored2023-04-25
- Can't make payments without a registered, working phone; phone banking also can't pay2022-12-06
- Long recorded messages delay reaching the menu options and tell callers nothing useful2022-11-02
- Support process grows more complex and opaque each year for customers2020-07-12
- Input popups appear at the top of the page, which is confusing2018-07-31
- People constantly toggle between disconnected apps, wasting time and hurting focus2017-06-08
- Business products have universally terrible UIs, many worse than 1999-era software2012-05-09
- Must click five times to read a whole article, with ads crowding the page2008-04-27