Products · Broad category
Car dealerships
Raised as a usability problem by 12 people on Hacker News over 13 years (2013–2025), in 11 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 13 complaints
- Buying a car at dealerships takes hours of tedious back-and-forth steps2025-03-31
- Buying a car involves dark patterns and haggling that leave buyers feeling they will lose2024-02-26
- Configurator walks users through design steps, then reveals a lead form sending them to a dealer2023-12-18
- Forced to sit through upsell pitches and sign forms at dealerships2023-11-16
- Dealers push financing and specials before test drives, and route planning for EV charging is unclear2023-07-11
- Buyers must play stupid negotiation games to get a fair car price2022-06-06
- Hours of after-sale upselling and paperwork after finalizing the price2020-12-14
- The "Region" filter label is non-intuitive and unclear to users2018-07-18
- Buying a car is horrible because the dealer hides transaction details2017-03-17
- Pressure tactics and hidden costs make buying a car confusing and stressful2015-03-19
- Deal terms shift across trade-in, price and APR so buyers can't tell if they're getting a good deal2015-03-19
- Clicking the checkbox-like square does nothing, and users can't tell which filters are active2013-04-02
- Radio buttons inside option groups aren't clickable, only their labels are2013-04-02