Products · Pattern or everyday thing
Car rental
Raised as a usability problem by 5 people on Hacker News over 9 years (2014–2022), in 5 threads.
People raised many different problems with Car rental, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 4 complaints
- Confusing insurance upsell leaves people unsure whether they already paid, takes time to untangle2021-12-27
- Pickup staff pressure renters into unwanted add-ons with scare tactics2020-05-23
- Rental takes half an hour of paperwork with obtuse, baffling fees and gas options2019-10-29
- Books by vehicle class, so the car received is an unknown substitute rather than the model chosen2014-10-25