Products · Pattern or everyday thing
Car rentals
Raised as a usability problem by 5 people on Hacker News over 15 years (2012–2026), in 5 threads.
People raised many different problems with Car rentals, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 5 complaints
- Rental cars differ each time and the sales pitch process is tedious2026-06-23
- Code repeatedly not recognised, unhelpful error message, and staff needed to unlock machine2025-10-09
- Waiting 30 minutes in line to pick up a rental car2023-07-10
- Feels pushed to buy extra add-ons during the booking flow2014-10-25
- Pickup paperwork repeated in person takes 5-20+ minutes even when pre-done online2012-11-25