Products · Pattern or everyday thing
Checkout flows
Raised as a usability problem by 4 people on Hacker News over 8 years (2013–2020), in 4 threads.
People raised many different problems with Checkout flows, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 4 complaints
- Checkout takes too long: account creation, four pages, then card entry2020-04-17
- Typo in card number only discovered after submitting, forcing re-entry of all billing details2017-05-27
- Most companies implement checkout flows abysmally, with little testing budget2014-03-06
- Membership terms are tiny text beside a large pink button, so users miss the recurring charge2013-09-27