Cisco

Raised as a usability problem by 17 people on Hacker News over 16 years (2011–2026), in 17 threads.

People raised many different problems with Cisco, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 17 complaints

Manual configuration was buggy, with confusing steps needing undocumented workarounds2026-10-31
Management UI is buggy and bugfixes come slowly2021-03-30
Opening links in new tabs mixes content, so edits hit the wrong configuration2020-07-12
Software setup is terrible and enterprise bloat makes the system impossible to use2020-06-16
Cisco's product website is incredibly difficult to use, making it hard to find switches2020-05-19
Config transfers need different commands, and only some source-destination combinations are available2020-03-06
Agent is hard to deploy; after install, configuration requires hand-editing XML2019-05-02
Messaging app described as horrible to use on OS X2017-02-20
Interface is hard to navigate; backups need TFTP/FTP; unexplained jargon wastes time2016-12-13
Cisco pages move so often that documentation becomes impossible to find again2016-10-11
Config page only runs on Windows/IE and is missing most device capabilities2016-05-17
Little sanity checking, so easy to make configuration mistakes2016-05-11
Download failed with autocomplete and paste, and only worked in IE2016-02-13
Once listed, there is no one to contact and delisting takes months2015-07-09
Script bugs crash the device; documentation has wrong function names2012-12-14
Buttons do nothing when clicked, and the window cannot be resized to show cut-off content2012-02-16
Can't find documentation, working links, or a way to get support2011-07-19