Cookie banners · Reviewed
Site forgets my choice and asks again
Raised by 3 people over 8 years (2018–2025), in 2 of them.
What people report
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an additional button you have to press every time you have to visit any website
Read the comment ↗ -
Every website needs an "ok" button clicked every time you arrive in a new place.
Read the comment ↗ -
Much better UX than figuring out per site which button to click.
Read the comment ↗
Principle
Flexibility and efficiency of use (Nielsen)
People report that the banner returns on every page, reload or visit, often only after they declined, so they have to repeat a choice they already made.
More issues about flexibility and efficiency of use
A fix
Store a rejection in a strictly necessary first-party cookie or local storage for at least as long as an acceptance is stored. Add regression checks confirming that the rejected state survives page navigation and reloads.
Grouping, principle and fix drafted with Claude and reviewed by Justusability. Counts are people whose comment Claude labelled a usability complaint about this issue; see Method for how, and its limits. Something wrong here?