couchsurfing

Raised as a usability problem by 9 people on Hacker News over 15 years (2009–2023), in 8 threads.

People raised many different problems with couchsurfing, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 9 complaints

Account page pushes payment options and offers no way to manage account2023-10-03
Login page became a useless dashboard, so users had to bookmark other pages to get around2023-07-12
App is buggy and slow, and paying users get locked out2022-01-04
Prompt blocks all actions and prevents account deletion until the user pays2020-12-15
Redesign requires three times as many clicks to do the same tasks2015-05-31
After the redesign, search is a horrible experience and old group posts can't be found again2015-05-31
New website experience is extremely frustrating to use2013-06-14
Website is virtually unusable; profile and verification process are horrific2012-09-10
Interface was horrible, so the user couldn't get anywhere with it2009-06-11