Products · Pattern or everyday thing
credit cards
Raised as a usability problem by 10 people on Hacker News over 14 years (2010–2023), in 10 threads.
People raised many different problems with credit cards, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 9 complaints
- Repeated verification prompts and account locks make legitimate purchases stressful and hard to complete2023-10-27
- Hard to find how to avoid interest after one late payment2022-12-21
- Insert, tap, or swipe interaction is not obvious and must be learned, causing friction2022-02-04
- Paying by card involves many steps: finding the card, inserting it, PIN, prompts, signing2019-07-26
- Purchases denied with no reason, delayed confirmation requests, and no way to resume the purchase2018-04-28
- Unsigned card is refused, forcing a trip out to buy a pen2018-04-09
- Blocking a merchant's charges requires visiting their website or a long bank call2018-03-20
- Legitimate travel charges get declined and take 20-40 minutes to resolve2016-03-13
- Big balance number is shown, but the amount due must be hunted for2010-10-29