Credit Karma

Raised as a usability problem by 4 people on Hacker News over 4 years (2022–2025), in 4 threads.

People raised many different problems with Credit Karma, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 4 complaints

Website doesn't work in browsers, pushing users toward the app2025-11-19
Button doesn't explain the score change; user must dig through credit records2023-07-30
Had to download the mobile app first to file taxes, which was annoying2022-04-18
Forced app install via QR code scan made the user abandon filing2022-03-30