Crunchyroll

Raised as a usability problem by 12 people on Hacker News over 12 years (2015–2026), in 8 threads.

People raised many different problems with Crunchyroll, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 12 complaints

Password rejected after login change; support required many hoops to regain access2026-06-10
Can't position multiple subtitles, so it's hard to tell which translation belongs to which text2025-10-30
Subtitles default to English, so users must manually turn them off every time2025-10-07
Subtitles are bad on TV, so users subscribe and unsubscribe repeatedly2025-10-07
Sort options aren't remembered and recent activity fills with unwanted dub updates, burying shows2025-10-07
Top-screen subtitles get missed while eyes stay on bottom, forcing rewinds2025-10-07
Annoying wipe to 'watch this' screen cannot be avoided when no next episode2025-10-07
The app is terrible to use and unreliable2023-08-29
Autoplay starts the wrong-language dub, which then gets stuck; auto-resume unreliable2021-12-15
Crunchyroll is so hard to navigate that the user won't pay for it2020-09-07
No way to turn off English subtitles on TV apps2016-04-28
Streaming players break and need a stable connection to play2015-06-25