Products · Broad category
Cryptocurrency
Raised as a usability problem by 92 people on Hacker News over 11 years (2016–2026), in 91 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
No issue was raised by at least 3 people in 3 threads this year.
Every issue, all time, most people first
Paying with crypto needs extra steps and jargonUnreviewed
20162026- Paying with crypto is a painful, confusing experience compared to Stripe, Apple Pay or Google Pay2025-11-14
- Paying with crypto needs extra steps, exchanges, and jargon that average people struggle with2023-07-14
- Paying with crypto takes many steps: exchange signup, identity checks, waiting for transfers, wallet withdrawals2020-01-25
Mistyped addresses can't be reversed, making mistakes costlyUnreviewed
20162026- Irreversible mistakes like wrong addresses or lost seed words make crypto unusable for ordinary people2023-11-21
- Mistakes like sending to a wrong address can't be reversed, unlike card charges2022-11-10
- Transactions are slow, fee-heavy, and fail at peak times, and mistakes can't be reversed.2022-08-02
Lost wallet keys mean permanent loss of funds with no recoveryUnreviewed
20162026- Losing the key means losing all money, and recovery is far harder than calling a bank2021-09-23
- No person to contact after losing keys or forgetting password2020-01-15
- Lost wallet keys mean permanent, unrecoverable loss of all funds with no help available2018-10-29
Transactions are slowUnreviewed
20162026- Slow transaction times and a terrible user experience2019-10-28
- Terrible UX makes it difficult to perform intended transactions correctly2019-02-12
- Exchanges broadcast payment transactions slowly, giving a horrible experience for online shopping2016-08-08
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 50 complaints
- Crypto is far harder to use than banking, with poor user experience2026-10-30
- Commenter found using crypto for payments first time needed too much managing and effort2026-10-30
- Crypto transactions were hard to use, unavailable, and unsafe for a tourist to learn2026-09-15
- Easy to lose all your money due to terrible UX2026-07-11
- Moving crypto off services no longer open to US customers is annoying and hard2026-06-23
- Paying with crypto is a painful, confusing experience compared to Stripe, Apple Pay or Google Pay2025-11-14
- Crypto's terrible UI made it hard for people to use2025-01-27
- Recurring payments are cumbersome because the payer must initiate each payment2024-12-21
- Crypto donation attempt failed, and the commenter had to ask for a plain address and chain2024-09-06
- Basic crypto tasks are shaky and full of pitfalls even when done right2024-08-19
- Too many wallet and coin choices, community fractured, hard to pick one2024-06-17
- Buying memecoins requires a complicated crypto wallet that is too hard for most people2024-05-09
- Transfers between coins take ages and need repeated fees and expert knowledge2024-03-08
- Crypto is far harder to use than credit cards2023-12-10
- Irreversible mistakes like wrong addresses or lost seed words make crypto unusable for ordinary people2023-11-21
- Self-custody wallets are a terrible UX gauntlet, with passwords lost and hoops to jump through.2023-11-08
- Crypto has no good easy-to-use and secure system after two decades2023-11-06
- Clickable inputs and plain information look identical, so users can't tell which is which2023-10-10
- Crypto asset management UX is too janky and hard for mass adoption2023-07-27
- Crypto user experience is poor and hard to use2023-07-27
- Paying with crypto needs extra steps, exchanges, and jargon that average people struggle with2023-07-14
- Crypto is so hard to handle that people lose money by mistake2023-05-01
- Web3 technology is incredibly dense and nearly impossible to use for ordinary people2023-02-23
- Retail crypto has bad user experience that deters retailers from adopting it2023-01-22
- Crypto UX is poor and hard for people to use2023-01-02
- Interface so poor that even experts accidentally lose their funds2022-11-28
- Crypto financial services have awful UI/UX that deters ordinary users2022-11-16
- People don't self-custody because they don't understand it and the UX is terrible2022-11-11
- Mistakes like sending to a wrong address can't be reversed, unlike card charges2022-11-10
- Crypto is so hard to use that most people can only use centralized exchanges2022-11-10
- Crypto has an abysmal user experience, hard for people to use2022-09-29
- One mistaken signature can irreversibly drain the whole wallet2022-09-17
- Terrible UX prevents real-world adoption of cryptocurrencies2022-09-16
- Crypto wallets are hard to use safely; losing the phone or passphrase loses funds2022-08-27
- Crypto is virtually unusable as an actual currency for everyday transactions2022-08-16
- Transactions are slow, fee-heavy, and fail at peak times, and mistakes can't be reversed.2022-08-02
- Crypto payments have atrocious UX and rely on unprotected third parties2022-07-28
- People find it confusing when wallet balance goes down without any visible cause2022-06-30
- Blockchain networks are too convoluted for most people to use directly2022-06-24
- Users approve drain transactions by habit because wallet connect and approval prompts look the same2022-06-16
- Crypto is slow and unusable for everyday people2022-06-16
- Wallet approval UI is worse than typical checkout, so users can't tell what they're signing2022-06-15
- People easily mess up transfers or lose seed phrases because the blockchain UI is hard2022-06-13
- Many crypto apps have poor UX that users must struggle through2022-05-27
- Mistyped or wrong-address transactions cannot be reversed, so mistakes are costly for less tech-savvy users2022-04-13
- Unlimited spend approvals are not flagged, so users can grant unsafe permissions unknowingly2022-02-13
- Crypto UX is bad enough that people avoid running their own bank or wallet2022-02-04
- Crypto is inscrutable, with unwieldy acronyms and easy-to-make costly mistakes2022-01-30
- Cryptocurrency system is non-intuitive, so people struggle to understand it2022-01-30
- Crypto is so hard to use: complicated KYC, no standard secure key recovery2022-01-15