Products · Pattern or everyday thing
custom scrollbars
Raised as a usability problem by 10 people on Hacker News over 14 years (2011–2024), in 9 threads.
No issue was raised by at least 3 people in 3 threads this year.
Every issue, all time, most people first
Custom scrollbars are inaccessible and differ from native onesUnreviewed
20112026- Restyled scrollbars lose proportional size, click-to-jump, arrow buttons, keyboard access and contrast settings2024-05-24
- Hidden scrollbars make users think content ends, so they miss scrollable content2024-04-17
- Custom scrollbars and hijacked scrolling behaviour get in the way of normal page use2024-02-20
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 10 complaints
- Restyled scrollbars lose proportional size, click-to-jump, arrow buttons, keyboard access and contrast settings2024-05-24
- Hidden scrollbars make users think content ends, so they miss scrollable content2024-04-17
- Custom scrollbars and hijacked scrolling behaviour get in the way of normal page use2024-02-20
- Scrollbar is so narrow it can't be grabbed with the mouse2023-06-15
- Custom scrollbars are often inaccessible and inconsistent with the native scrollbar users are comfortable with2023-06-13
- Custom-styled scrollbars break the familiar OS scrollbar that users rely on2023-06-13
- Restyled scrollbars look inconsistent with the OS and are harder to use as tiny capsules2019-09-12
- Users can't tell there is more content below without accidentally discovering it2014-01-30
- Thin custom scrollbar confuses users about how much document remains2011-05-04
- Thin custom scrollbar is hard to hit, so dragging requires multiple corrective mouse movements2011-05-04