datadog

Raised as a usability problem by 16 people on Hacker News over 7 years (2019–2025), in 13 threads.

People raised many different problems with datadog, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 16 complaints

Found the Datadog user interface very confusing to navigate2025-06-05
Must fully switch orgs to work in another; links fail until correct org selected2025-05-28
Billing dashboard doesn't map clearly to pricing pages or contract, making extras hard to figure out2024-02-10
Pricing page is too confusing to work out costs2024-02-10
Billing dashboards and contract units don't match, so usage can't be monitored correctly2024-02-10
Hard to predict bill before signing up; must try to learn cost2023-02-19
Traces cluttered with io.opentelemetry labels, making them very hard to read2023-01-27
Page auto-scrolls on mobile, so user can't get past the name field2022-10-30
Monitors with many scopes get unwieldy in the UI; adding a second Y-axis is hard to discover2022-10-02
Time span resets when moving between logs and traces; inconsistent filtering across visualizations2022-09-21
Needed a third meeting before getting a demo despite stating interest2022-09-20
Full text search for a string in log lines is confusing and may not work2022-05-18
Website is often unresponsive and sluggish to interact with2021-06-29
Charts lose point spacing when zooming, and query functions can't be composed or filtered arbitrarily2021-05-04
Monitoring products have bad UX that users find hard to work with2021-02-01
Billing is unclear; users get conflicting answers on how integrations are counted2019-08-24