Dexcom

Raised as a usability problem by 4 people on Hacker News over 10 years (2016–2025), in 5 threads.

People raised many different problems with Dexcom, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 5 complaints

Cannot silence alerts; hard 6-hour sensor alarm wakes user at night with no fix2025-01-05
Software is hard to use and an unsilenceable expiration alarm goes off at night2023-02-22
Gets sent to the wrong regional server and can't choose the region manually2022-06-04
Graph sometimes fails to update for 30-45 minutes, leading to extra insulin dosing2022-02-18
Sensor insertion is clunky, often fails, and causes screaming pain in children2016-07-16