Domino's

Raised as a usability problem by 13 people on Hacker News over 12 years (2014–2025), in 12 threads.

People raised many different problems with Domino's, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 13 complaints

Must re-enter password to save a new Easy Order, though ordering needs no password2025-02-23
Agent ordering pizza online is slow, needs repeated retries, and breaks when the UI changes2025-02-12
Font renders so tiny in Chromium that text is unreadable; page feels cluttered2025-02-09
Unlabeled div elements instead of buttons are incompatible with screen readers2023-12-03
Single pizza order requires clicking through 12+ separate pages, one question at a time2021-01-12
Checkout keeps popping up an unwanted extra dip add-on every time2020-12-26
App gives no reason why delivery is unavailable at the user's address2020-12-26
Constant popups and upsell questions waste a lot of time2019-10-28
Cannot see total or prices without going through checkout and upsell popups2019-10-22
Website is unusable for blind users, forcing them to phone in orders2019-10-14
Screen reader users get a sub-optimal experience on the website2019-08-02
Rejects valid password as missing special character because input silently truncates after 20 characters2019-06-03
Website is essentially unusable without zooming in and out2014-07-26