Products · Broad category
EHR systems
Raised as a usability problem by 71 people on Hacker News over 16 years (2010–2025), in 53 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Slow software holds doctors back during every taskUnreviewed
20102026- Old bloated EHR software takes forever to use, slowing doctors down2023-07-31
- Doctors and nurses find the system slow, bloated, nonintuitive and requiring workarounds2022-03-22
- Doctors' EHR software is so slow to boot and sort allergy results that paper charts were faster2012-07-03
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 50 complaints
- Deliberately bad interface makes correcting entered values more painful for staff2025-11-25
- Pop-ups block progress and force a choice while clinicians are trying to act2025-10-07
- Alert blocks workflow and doctors dismiss it by ticking 'not sepsis' to proceed2025-10-06
- Doctors find the various medical record systems they must use unusable2025-08-04
- Complex EHR interfaces force rote training and break when anything changes2025-08-03
- Copy-pasting patient data between systems, and residents redoing requests daily to merge information2025-08-03
- Changes add logins and slow workflows, with little guidance on how to do tasks2025-08-03
- Forces doctors to fill useless fields that serve no one2025-06-10
- Dropdowns randomly eat scroll events and change values to first or last item, causing data entry errors2025-05-09
- Modern EMR web interfaces are slow and fiddly for doctors to enter data into2024-12-13
- Clinicians find the medical records software ancient, bug-ridden and inefficient to work with2024-06-23
- Complex data entry and administrative applications have poor user experience for clinicians2024-01-30
- Interface is unintuitive, so staff enter data incorrectly by honest mistake2024-01-30
- Clinicians and patients struggle through a poor UX to view medical records2024-01-30
- Billing setup behind EMR screens is complex, burdensome and confusing for users2024-01-30
- Government health information exchanges are almost unusable for clinicians2024-01-30
- Usability problems and impractical workflow design make EMR software frustrating for doctors2023-08-16
- Old bloated EHR software takes forever to use, slowing doctors down2023-07-31
- Questionnaire answers map to wrong diagnosis codes, so records are inaccurate2023-06-11
- Doctors must click through many checkboxes, combo boxes and navigation steps2023-03-14
- Tablet UI is horrible, and the screens are hard to use outdoors in bright sun2022-05-21
- Nurses find hospital record systems designed without them, maddening to use2022-04-27
- Doctors and nurses find the system slow, bloated, nonintuitive and requiring workarounds2022-03-22
- Complex XML integrations cut clinician productivity and make troubleshooting very hard2022-01-06
- Doctors' checkbox entries produce dirty data hard to use for analysis2021-01-09
- Doctors and clinic admins find the EMR buggy and unintuitive, so they hate using it2020-11-18
- Mandatory per-visit charting forces pages of copy-pasted boilerplate that are useless2020-10-26
- Slow response to input is the top interface problem in interactive software2020-09-01
- Physicians struggle to transition to EMRs because of poor UX design2020-08-31
- Extra data entry time per patient cuts doctors' daily patient capacity sharply2020-05-02
- Healthcare IT systems are bloated, crash daily, and don't work together2020-01-12
- Alerts are so numerous with false positives that doctors ignore them all2020-01-11
- Navigating EHR menus requires too many clicks to reach options2019-12-23
- Clinical systems are hard to use, with a GUI layered over an old terminal back end2019-11-10
- Cluttered kitchen-sink layout with too many buttons and toolbars2019-04-02
- Health record software's usability is poor, and the commenter's own product was bad too2019-04-01
- Ordering a simple medication takes many clicks and steps2019-04-01
- Ordering takes lookups and checkboxes, doubling admit time with duplicate med reconciliation2019-01-04
- Customized clinic EHR screens are a disorganized hodgepodge of forms, not well engineered for users2018-11-06
- Thirteen-tab sidebar and exhaustive forms make data entry slower than handwriting2018-11-06
- Clicking a drop-down selects a different option than the one the user picked2018-11-06
- Electronic medical record software is comically clunky and frustrating for providers to use2018-10-16
- Doctors already overwhelmed with data entry and poor user interfaces2018-05-30
- Doctors spend half their time on clerical clicking and typing in cumbersome software2018-05-19
- Hospital EHR systems are convoluted and hard to use for clinicians2018-05-19
- Crams too much information on screen, too many unnecessary clicks and scrolls2018-04-29
- Unintuitive UI/UX in health record systems is an inevitable problem for adoption2017-12-28
- Doctors must retype the same password dozens of times daily, with a clunky login sequence2017-12-04
- Data entry is an absolute hassle, a complex nightmare for healthcare staff2017-08-15
- Doctor struggles for hours with a clunky EHR; couldn't work out how to print an image2017-07-21