Elsevier

Raised as a usability problem by 5 people on Hacker News over 9 years (2011–2019), in 5 threads.

People raised many different problems with Elsevier, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 4 complaints

Download PDF link opens an unusable in-browser PDF viewer instead of the file2019-11-15
Unclear that submitted tables were final, so broken tables got published2019-09-28
Forces authors to compile TeX into PDF via a clumsy web interface2019-08-07
User installed the app but could not figure out how to create an annotation2019-01-16