Products · Pattern or everyday thing
Email marketing tools
Raised as a usability problem by 9 people on Hacker News over 14 years (2011–2024), in 9 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 8 complaints
- Must unsubscribe from many similarly named lists one by one, can't confirm all removed2024-10-16
- Unsubscribe link is buried in the email footer, not easy to find2023-03-05
- Building for email clients is a difficult, painful process2022-03-10
- Builders are painful to use, especially when pasting content with links from other tools2020-02-20
- Opting out of each newsletter takes minutes, so people never do it and inboxes fill up2020-01-02
- Forced login or hard steps make it difficult to unsubscribe, so unwanted emails continue2013-11-10
- Opt-out takes many hours or days, so people forget and must unsubscribe again2012-12-17
- Can't find an unsubscribe link, so the commenter must email the admin or mark as spam2011-08-01