Endnote

Raised as a usability problem by 4 people on Hacker News over 5 years (2018–2022), in 4 threads.

People raised many different problems with Endnote, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 4 complaints

Interface freezes for ten or more seconds when adding a paper by DOI2022-03-18
Bibliography software has one of the worst user experiences, so students avoid it2022-01-02
Simple operations like editing one reference beachball for 30-60 seconds2020-11-02
Lookups show no feedback, so users can't tell if it's working or found nothing2018-07-25