Products · Broad category
Enterprise software
Raised as a usability problem by 141 people on Hacker News over 19 years (2008–2026), in 112 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Products are tuned to buyers rather than the people using themUnreviewed
20082026- Products sold to buyers rather than users end up unusable for the people using them2022-03-03
- Software designed to please buyers rather than the people who actually use it2021-05-05
- Products are tuned to buyers rather than the people who actually use them2019-10-11
Successful enterprise apps bloat over time until unusableUnreviewed
20082026- Successful enterprise apps bloat over time and become unusable2020-11-26
- Products become bloated with added features, making them hard to use over time2019-10-11
- Enterprise software is bloated and unusable out of the box2011-04-24
Users download data into Excel to work around hard enterprise GUIsUnreviewed
20082026- Users work around hard-to-use enterprise GUIs by downloading data into Excel2024-01-15
- Enterprise web apps are so poor that users must export and import spreadsheets to get work done2021-03-06
- Enterprise software has a crappy UI that people work around with spreadsheets and markers2012-10-07
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 50 complaints
- Enterprise apps have hidden knobs and weird behavior from customer-demanded features2026-09-16
- Enterprise software is ugly and hard to use because it is designed for buyers rather than users2026-04-17
- Enterprise apps are ugly and hard to use, and their makers don't notice2026-04-17
- Enterprise software UI lags and pages take ten seconds to finish loading2025-11-05
- Security changes break workflows and IT never considers how staff actually get work done2025-10-09
- Installing software requires clicking through a GUI wizard once per server, which is impractical at scale2025-08-17
- Support reps reply with AI-generated text that wastes time and fails to help2025-08-14
- Navigation bar has 13 icons, which is a lot to take in2025-08-04
- Excess whitespace in table cells shows too few rows, slowing work in enterprise apps2025-03-13
- Vault is so cumbersome that people copy passwords into spreadsheets or sticky notes2024-12-12
- Security products are poorly designed in UX/UI, making them hard to use2024-12-06
- Forced logouts every 5 minutes interrupt work that runs for hours, requiring repeated relogins2024-12-06
- Frequent password resets, 2FA prompts and session timeouts force repeated steps2024-11-14
- Publishing anything takes days of workflow steps2024-09-24
- Custom workflows need constant adjustment and keep breaking people's work2024-07-21
- Typical enterprise UIs are annoying to use and constantly churned2024-06-12
- Dense interface with many fields and buttons is intimidating for casual and new users2024-05-21
- Broken links silently redirect to homepage, leaving users confused about whether they clicked wrong2024-05-15
- Finding errors means navigating a web of raw log files organized by epoch timestamps2024-04-05
- Commenter says they wish software were less cluttered, implying current clutter hurts their use2024-03-30
- Interface designed on large desktop displays becomes hard to read on small low-contrast touchscreens2024-03-30
- Heavily cluttered views that newcomers find incomprehensible and need help to interpret2024-03-30
- Enterprise storage and networking products are so hard to use that customers pay far more for cloud2024-01-26
- Users work around hard-to-use enterprise GUIs by downloading data into Excel2024-01-15
- Enterprise software has confusing interfaces across generations2024-01-10
- Editing employee details needs many slow page loads and repeated steps2023-08-07
- Buttons look like plain text, so users can't tell they are interactive2023-05-26
- Business logic is hard to locate amid excessive accidental complexity2022-09-30
- Enterprise software interfaces are packed with features, making them cluttered and hard to use2022-07-01
- Enterprise software is terribly slow, buggy, with horrible UX2022-06-09
- Entering time is slow; fields lag, and tabbing between fields doesn't work2022-06-08
- Interface becomes unresponsive for users far from the data center2022-05-03
- Undocumented data model makes integration data impossible to map to the UI2022-04-12
- Admin interfaces have many annoying issues and bugs when clicked around2022-03-03
- Products sold to buyers rather than users end up unusable for the people using them2022-03-03
- Modern business apps are slow and laggy, requiring constant mouse clicks and waiting instead of fast keyboard use2022-01-30
- Enterprise software is user-hostile and difficult to use2022-01-15
- Forces repetitive clicking through many steps; can't tab or type through rows efficiently2021-11-21
- Updating an app requires clicking through a web portal link and install prompt2021-11-10
- Buggy web interfaces make the commenter switch brokers2021-10-20
- Enterprise software UIs expose raw database columns and cluttered screens instead of focused pages2021-06-02
- Enterprise timesheet and expense systems are slow, barely usable, and confusing2021-05-31
- Software designed to please buyers rather than the people who actually use it2021-05-05
- Oversimplified enterprise interfaces reduce productivity and flexibility for experienced users2021-03-11
- Enterprise web apps are so poor that users must export and import spreadsheets to get work done2021-03-06
- Enterprise applications at Fortune 50 companies have horrible UI and UX2021-02-18
- New consumer-style redesigns make people's work slower than the old interfaces2021-01-19
- Vendor-specific consoles force juggling many separate tools to manage one app2020-12-19
- Successful enterprise apps bloat over time and become unusable2020-11-26
- Makes the machines nearly unusable, with Office and browser extremely slow to respond2020-11-22