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Epson printers
Raised as a usability problem by 18 people on Hacker News over 17 years (2010–2026), in 17 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Scanning is slow, with dust and extra processing afterwardUnreviewed
20102026- Scanner software processes one document at a time and OCR can't keep up, slowing everything2021-11-06
- Only 4 slides load at a time and each scan takes about 3 minutes2020-08-24
- Slow to load and slow to scan, with dust and extra processing afterward2019-09-03
Printer refuses black and white printing when any colour ink is lowUnreviewed
20102026- Printer refuses to print, even in black and white, when a cartridge is falsely reported empty2025-03-11
- Printer refuses to print black and white when any colour ink is low2020-11-10
- Printer refuses to print once ink pad counter is full, even after replacing pads2020-07-30
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 18 complaints
- Driver and manual downloads are hard to reach; no direct link is offered2026-09-07
- Printer refuses to print, even in black and white, when a cartridge is falsely reported empty2025-03-11
- Setup is disjointed across printer, app and Windows software; no connection confirmation and repeated failed attempts2024-10-04
- Scanning to computer from printer panel breaks when isolated on subnet2024-04-04
- Randomly fails to pick up paper, then stops feeding paper most of the time2023-03-16
- Printer control panel menus feel dated and hard to navigate on non-touch displays2023-03-06
- No display makes the interface awkward to use2023-02-07
- Setup requires holding a front button, but the screen never tells the user to do it2022-11-29
- Printer stops working at a firmware page count, scanner also blocked until serviced2022-08-08
- Scanner software processes one document at a time and OCR can't keep up, slowing everything2021-11-06
- Printer refuses to print black and white when any colour ink is low2020-11-10
- Only 4 slides load at a time and each scan takes about 3 minutes2020-08-24
- Printer refuses to print once ink pad counter is full, even after replacing pads2020-07-30
- Slow to load and slow to scan, with dust and extra processing afterward2019-09-03
- Must download a bloated driver that doesn't support the current OS version2016-03-12
- Tray takes about 10 seconds to eject because the drive is buried deep inside2016-03-12
- Windows can't find the printer after its IP changes; setup demands a computer restart to detect it2015-08-30
- Printer wouldn't work on Mac, wasting 30 minutes, so user boots Linux to print2010-04-11