Products · Product
Experts Exchange
Raised as a usability problem by 36 people on Hacker News over 13 years (2009–2021), in 18 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Search results lead to pages that don't solve the problemUnreviewed
20092026- Search results led to pages that didn't solve the problem; web design was annoying and frustrating2013-09-19
- Landing pages deliberately made hard to use, reducing search result usefulness2010-11-01
- Pages are so annoying that users hit Back and abandon them2010-03-23
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 36 complaints
- Hides the answer the user visited the site to see2021-06-02
- Uses dark UI patterns that push users into unwanted actions2019-09-25
- Commenter says the site had bad UX, though they never used it2017-09-27
- Users accidentally land on Experts Exchange from Google and must hit back2017-05-15
- Answers hidden behind a gate that users must scroll past to find2017-05-15
- Search results led to pages that didn't solve the problem; web design was annoying and frustrating2013-09-19
- Answers hidden behind a paid membership, so users can't see the solution2013-09-18
- Free trial requires credit card and silently rolls over into paid membership2013-09-18
- Its pages rank at the top of searches, so users must wade through them to find answers2013-09-18
- Couldn't log back in; new passwords given by helpers didn't work2013-09-18
- Search results led to paywalled pages, wasting time and forcing users to filter out links2013-09-18
- Cancelling a subscription required faxing or mailing, not possible online2013-09-18
- Content is hidden behind a sign-up prompt, so users must scroll to the bottom to find it2013-01-04
- Search results look relevant but answers are blurred out and obscured on click2012-03-06
- Answers hidden behind hoops, scrolling, and sign-up or payment prompts2012-03-02
- Answers hidden at page bottom after pages of filler, making visitors think they must pay2011-11-01
- Answers are hidden behind a paywall prompt, forcing users to hunt for solutions2011-11-01
- Answers hidden behind registration, and long scrolling needed to reach them2011-02-16
- Site is cluttered and visually hard to take in2011-02-16
- Searching on the site pushes users into signing up instead of showing results2011-02-16
- Page Down and End keys scroll too abruptly for quick scanning2011-02-16
- Site is designed to be hostile to users for profit2011-02-16
- Answers hidden below ads, making people think a subscription is required2011-01-28
- Pages pretend sign-up is required to see content, misleading users2011-01-24
- Landing pages deliberately made hard to use, reducing search result usefulness2010-11-01
- Pages are so annoying that users hit Back and abandon them2010-03-23
- Answers are hidden and you must scroll to the bottom to find them2010-03-22
- Answers appear in search results but are hidden behind a paywall, frustrating users2010-03-22
- Using the site is repeatedly irritating, as if it hates its users2010-03-22
- Tip is hidden behind paywall, so shared or saved links show nothing to visitors2010-03-22
- Answers look blurred or hidden, and the real content is buried below navigation links2010-01-25
- Search results lead to paywalled answers, forcing users to click through to useless pages2009-07-13
- Answer is hidden at the bottom, so users must scroll far to find it2009-07-13
- Answers hidden or overlaid with images, making them hard to read unless signing up2009-06-18
- Answers are hidden behind a must-register prompt after clicking search results2009-06-17
- Answers hidden behind forced sign-up after search results are crammed2009-05-12