Products · Pattern or everyday thing
Fast food ordering kiosks
Raised as a usability problem by 4 people on Hacker News over 3 years (2022–2024), in 4 threads.
People raised many different problems with Fast food ordering kiosks, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 4 complaints
- Goes through full touchscreen order, then finds card reader broken and must queue to pay2024-06-21
- Forced to create account with password, card, age, sex and spam opt-in before choosing food2024-04-21
- Can't ask questions, unclear ingredients and sizes, hard to modify orders2023-11-14
- Each step has a delay, upsell prompts must be declined, and an extra card selection is needed2022-07-04