Products · Pattern or everyday thing
Fax
Raised as a usability problem by 5 people on Hacker News over 9 years (2012–2020), in 5 threads.
People raised many different problems with Fax, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 5 complaints
- Users can't dial a normal fax number to reach e-fax services, since machines lack an address mapping option2020-04-02
- Interface fit and finish not good enough for mainstream success2020-02-11
- Faxed forms need manual re-entry, and errors like missing names require back-and-forth2015-11-04
- Companies accept only fax, which younger people without a fax machine can't easily use2015-06-01
- Tool fails to find representatives for the user's zip code2012-01-18