Products · Pattern or everyday thing
Feedback widgets
Raised as a usability problem by 19 people on Hacker News over 18 years (2009–2026), in 15 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Feedback tab covers other content on every pageUnreviewed
20092026- Feedback tab on sites hurts the overall site experience2010-11-12
- Feedback tab appears on every page and sometimes covers other content2010-11-11
- Feedback box loads slowly on click and takes you to a new page2010-07-21
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 19 complaints
- Hard to tell which sections feedback refers to2026-05-06
- Feedback takes two clicks because the textarea doesn't auto-focus when opened2025-09-05
- Users must sign up before they can give feedback, which is a hassle2024-12-04
- Widgets bug out with adblockers, block screen, offer only mismatched prefilled options2024-09-21
- Stacked sign-up and newsletter modals, then a server error popup, block the page2018-10-31
- Design screenshots are too small to see details and cannot be zoomed2018-10-31
- Signup modal popup appears and makes the first visit a bad experience2018-10-31
- Users accidentally click No because it looks like the way to dismiss the bar2016-03-10
- Widget covers the end of each text line, making problem descriptions unreadable on mobile2014-09-14
- Orange text on orange background is impossible to read2013-05-15
- Layout has no images and text is not descriptive, so visitors can't tell what the site is about2013-03-10
- Feedback requires saving the page, opening email, and copying the address manually2012-02-16
- No instructions after signup; code shows nothing until a question is added2011-01-25
- Feedback tab on sites hurts the overall site experience2010-11-12
- Vertical text on left edge is hard to read and unexpected2010-11-11
- Feedback tab appears on every page and sometimes covers other content2010-11-11
- Feedback box loads slowly on click and takes you to a new page2010-07-21
- Giving feedback requires copying an email address and switching apps, too many steps2009-09-16
- Side-of-page feedback button gets in the way and annoys the user2009-05-06