Products · Product
Financial Times
Raised as a usability problem by 17 people on Hacker News over 15 years (2009–2023), in 15 threads.
People raised many different problems with Financial Times, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 17 complaints
- No easy way to delete cookies on mobile, and FT paywalls despite cookies disabled2023-08-24
- Must delete cookies and search Twitter to reach articles past the paywall2023-08-24
- Cookie banner can only be removed by enabling cookies, which the user wants to refuse2023-01-04
- Site uses dark patterns to keep visitors on the page2022-12-03
- Search results link to pages that are then blocked behind a paywall2022-01-24
- Videos and animated ads flash around article text, making it hard to focus on reading2021-12-22
- Gave up trying to restart subscriptions due to poor UI2020-09-27
- Cancelling the subscription required a phone call to Croatia, a dark pattern2019-07-30
- Page reflows after failed ad load, losing reading position2016-01-10
- Couldn't find the app in the App Store, where expected, causing initial confusion2015-09-25
- Shows a blank white page when JavaScript is disabled2015-08-20
- Pop-ups appear whenever text is highlighted, with no way to disable them, causing accidental clicks2015-03-12
- Mobile visitors are forced to register before viewing content2013-05-07
- Web app is very slow to load and interact with2011-06-07
- App takes about five minutes to load, with a long loading screen2011-06-07
- Website design of content pages unchanged for a decade, looks dated and poorly organised2011-06-07
- Forced register-first page makes commenter skip FT links entirely2009-12-02